# Process Flows

Step-by-step instructions for the day-to-day tasks in this domain.

* [Lead to Quote Process](/doc/5c842243-9f02-4309-b896-0be8e28d4b32)
* [Sales Order to Despatch, Invoice & Payment Process](/doc/59df16cb-4c6f-4a5f-aacc-4c56739136ba)
* [Drop Shipment Sales Order Process](/doc/37ea7e0e-07b2-41fb-a35f-d804bfbeda7e)
* [Create Sales Order for Serialised Item](/doc/58c86b38-fbaa-42fd-9698-1bbf449a58d4)
* [Customer Returns](/doc/77bfdb82-ac69-4451-b677-b1f9d0da3fd1)
* [Enter a Credit Note Against a Return](/doc/78494437-3ff3-47fd-8eea-a1de4f6a3015)
* [Create Customer Refund](/doc/fc2cfff7-a805-4fb1-b850-83b64b01c793)
* [Opening Point of Sale Terminal](/doc/1f0374d2-e804-4e54-bf6f-398428fb30c9)
* [Processing Transactions on the POS Terminal](/doc/796357c6-a046-4d19-b8fb-60332d8276b2)
* [Closing POS Terminal](/doc/a680976f-c6bd-4e7b-8eab-21dc96e7f5e8)

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**Documents**

- [Lead to Quote Process](https://docs.nexwaveapp.com/s/docs/doc/lead-to-quote-process-VsafdjjGha)
- [Sales Order to Despatch, Invoice & Payment Process](https://docs.nexwaveapp.com/s/docs/doc/sales-order-to-despatch-invoice-payment-process-BpvdDE1Ueq)
- [Drop Shipment Sales Order Process](https://docs.nexwaveapp.com/s/docs/doc/drop-shipment-sales-order-process-kqhMa5kHXl)
- [Create Sales Order for Serialised Item](https://docs.nexwaveapp.com/s/docs/doc/create-sales-order-for-serialised-item-M8YYGUkMGm)
- [Customer Returns](https://docs.nexwaveapp.com/s/docs/doc/customer-returns-QKvam9Dlib)
- [Enter a Credit Note Against a Return](https://docs.nexwaveapp.com/s/docs/doc/enter-a-credit-note-against-a-return-b3hlytgaEl)
- [Create Customer Refund](https://docs.nexwaveapp.com/s/docs/doc/create-customer-refund-V4cVXGdyAL)
- [Opening Point of Sale Terminal](https://docs.nexwaveapp.com/s/docs/doc/opening-point-of-sale-terminal-nGhH6tRuBN)
- [Processing Transactions on the POS Terminal](https://docs.nexwaveapp.com/s/docs/doc/processing-transactions-on-the-pos-terminal-boJkhOYCtH)
- [Closing POS Terminal](https://docs.nexwaveapp.com/s/docs/doc/closing-pos-terminal-FrM6TAq13P)