WooCommerce Integration

The WooCommerce integration connects your WooCommerce online store with NexWave, enabling bidirectional synchronisation of orders, products, stock levels, and customer data.

Data Flow Overview

Features Overview

Sales Order Synchronisation

Direction: WooCommerce → NexWave

• Automatically creates Sales Orders in NexWave from WooCommerce orders

• Supports webhook-based real-time sync for instant order creation

• Auto-submit Sales Orders during synchronisation (configurable)

• Configurable Sales Order series naming

• Delivery date offset configuration

• Custom status mapping between WooCommerce and NexWave order statuses

Order Sync Flow

Bidirectional Order Status Sync

• Keep NexWave Sales Order status and WooCommerce order status synchronised

• Customisable status mapping (e.g., "To Deliver" → "Processing")

• Automatic status updates when either system changes

• Support for custom WooCommerce order statuses

Sales Order Line Sync

Direction: NexWave → WooCommerce

• Changes to Sales Order items can sync back to WooCommerce

• Add, remove, or modify line items and reflect changes in WooCommerce

• Useful for order adjustments after initial creation

Item Synchronisation

Direction: Bidirectional

• Create NexWave Items from WooCommerce products

• Item naming options: WooCommerce ID or Product SKU

• Image synchronisation from WooCommerce product images

• Custom field mapping between WooCommerce product fields and NexWave Item fields

Stock Level Synchronisation

Direction: NexWave → WooCommerce

• Push stock levels from NexWave warehouses to WooCommerce

• Multi-warehouse support - aggregate stock from multiple warehouses

• Reserved stock adjustment - subtract reserved stock before syncing

• Prevents overselling by keeping WooCommerce stock accurate

Price List Synchronisation

Direction: NexWave → WooCommerce

• Sync item prices from a NexWave Price List to WooCommerce

• Configurable delay per item to manage server load

• Keep product pricing consistent across systems

Customer Synchronisation

Direction: WooCommerce → NexWave

• Automatically create Customers from WooCommerce orders

• Option to use a single Customer for all orders (guest checkout handling)

• Dual account support for same email (private vs company accounts)

• Address synchronisation with configurable naming conventions

• Route specific order statuses to order customer (e.g., trade orders)

Tax Handling

• Sync tax lines from WooCommerce orders

• Option to use "Actual" tax type for exact tax amounts

• Map to Sales Taxes and Charges Template

• Configurable tax account for tax line items

Payment Entry Synchronisation

Direction: WooCommerce → NexWave

• Automatically create Payment Entries for paid WooCommerce orders

• Map WooCommerce payment methods to NexWave Bank Accounts

• Map WooCommerce payment methods to GL Accounts

• Handle orders without "Date Paid" field (some payment gateways)

Shipping Methods Sync

• Map WooCommerce shipping methods to NexWave Shipping Rules

• Apply correct shipping charges and rules to Sales Orders

Order Fee Lines

• Sync WooCommerce order fee lines (e.g., handling fees)

• Configurable GL account for fee lines

• Tax account mapping for taxable fees

Order Item Custom Fields

• Map WooCommerce order item meta data to NexWave Sales Order Item fields

• Extract custom product options or variations

Plugin Support

Advanced Shipment Tracking

Integration with the "Advanced Shipment Tracking" WooCommerce plugin:

• Sync shipment tracking information

• Access shipment provider configurations

• Update tracking details from NexWave

Technical Features

Webhook Support

• Real-time order synchronisation via WooCommerce webhooks

• HMAC signature verification for secure webhook handling

• Automatic webhook configuration

Request Logging

• Optional logging of all WooCommerce API requests

• Useful for debugging and monitoring sync operations

• View logs in NexWave

Multi-Server Support

• Connect multiple WooCommerce stores to a single NexWave instance

• Each server has independent configuration

• Per-server company, warehouse, and account mappings

Data Flow Summary

Related Documentation

• Selling - Sales Order management in NexWave

• Stock - Inventory management